Terms of Use (The Citadel / The Flow of the Phoenix)
Last updated: August 18, 2026
These Terms of Use govern your access to and use of The Citadel learning platform and any related digital products, courses, and resources provided by The Flow of the Phoenix. By creating an account or purchasing a product, you agree to these Terms.
1) Educational Content / Not Therapy or Medical Care
The Citadel provides educational and coaching-oriented content for personal development and performance. It is not medical care, mental health treatment, psychotherapy, or crisis support. If you are in crisis or may be at risk of harm, contact local emergency services immediately.
The Citadel provides educational and coaching-oriented content for personal development and performance. It is not medical care, mental health treatment, psychotherapy, or crisis support. If you are in crisis or may be at risk of harm, contact local emergency services immediately.
2) Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate account information, including a valid email address.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate account information, including a valid email address.
3) Digital Product Access
Your purchase grants you a limited, personal, non-transferable license to access the content you purchased for your own use. Access details (including any enrollment duration) are defined on the product checkout page.
Your purchase grants you a limited, personal, non-transferable license to access the content you purchased for your own use. Access details (including any enrollment duration) are defined on the product checkout page.
4) No Sharing / No Redistribution
You may not copy, reproduce, distribute, resell, or share course content, downloads, templates, videos, or materials with others. This includes posting materials publicly or sharing login access.
You may not copy, reproduce, distribute, resell, or share course content, downloads, templates, videos, or materials with others. This includes posting materials publicly or sharing login access.
5) Community Conduct (if applicable)
If any community, comments, or discussion features are enabled, you agree to engage respectfully and not post unlawful, abusive, or harmful content.
If any community, comments, or discussion features are enabled, you agree to engage respectfully and not post unlawful, abusive, or harmful content.
6) Refunds
All sales are final unless otherwise stated on the checkout page or required by law. If a refund policy is offered for a specific product, it will be displayed at checkout and will control for that purchase.
All sales are final unless otherwise stated on the checkout page or required by law. If a refund policy is offered for a specific product, it will be displayed at checkout and will control for that purchase.
7) Changes to Content and Platform
We may update, modify, or discontinue content, features, or platform access from time to time to improve the experience or maintain security. Any material changes to these Terms will be posted on this page.
We may update, modify, or discontinue content, features, or platform access from time to time to improve the experience or maintain security. Any material changes to these Terms will be posted on this page.
8) Intellectual Property
All content and materials are owned by The Flow of the Phoenix or licensed to us and are protected by intellectual property laws.
All content and materials are owned by The Flow of the Phoenix or licensed to us and are protected by intellectual property laws.
9) Limitation of Liability
To the fullest extent permitted by law, The Flow of the Phoenix and The Citadel are not liable for any indirect, incidental, or consequential damages arising from your use of the platform or content.
To the fullest extent permitted by law, The Flow of the Phoenix and The Citadel are not liable for any indirect, incidental, or consequential damages arising from your use of the platform or content.
10) Contact
Support: [email protected]
Support: [email protected]